Privacy Policy

Last updated: 03 Sept 2025

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the website and tells you about your privacy rights and how your information is used. 

We use your personal data to provide and improve the our website and service. By using the website you agree to the collection and use of information in accordance with this Privacy Policy.

Collecting and Using Your Personal Data

Types of Data Collected –

Personal Data

While dealing with Cooper and Cooper, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use of Your Personal Data

We may use personal data for the following purposes:

• To provide and maintain our website, including to monitor the usage of our website.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us.
• To contact you: by email, telephone calls, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• To manage your requests to us.
• For business transfers (contact us for further information: info@ccesolar.co.uk)
• We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.

We may share your personal information in the following situations:

• We may share your personal information with service providers to monitor and analyse the use of our service.
• We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• We may share your information with our business partners to offer you certain products, services or promotions.
• We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your location where the data protection laws may differ than those from your area.

Your consent to this Privacy Policy is accepted as part of agreeing to work with us, at any point you wish to challenge or question this, it is recommended to contact us. 

The Company will take all steps reasonably necessary to ensure that your data is treated securely.

Delete Your Personal Data

You have the right to request that we assist in deleting the personal data that we have collected about you.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

If the business is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Other legal requirements

The Company may disclose your personal data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Cooper and Cooper
• Prevent or investigate possible wrongdoing in connection with the business
• Protect the personal safety of users of Cooper and Cooper or the public
• Protect against legal liability

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children’s Privacy

Our company does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from our servers.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our website. 

What is a Cookie

A cookie is a small text file a website stores on your computer or device to remember information about your visit, such as login details, preferences, and shopping cart items, to provide a personalised and efficient user experience. They can be categorised as first-party (set by the site you’re on) or third-party (set by other services like advertisers), and they can either be temporary (session cookies, deleted when you close your browser) or persistent (saved for longer periods).

For more information about the cookies we use and your choices regarding cookies, please contact us info@ccesolar.co.uk

Links to Other Websites

Our website / business may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our privacy policy from time to time, the date of any changes to this policy are on the top of this page. It is up to you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@ccesolar.co.uk